ROOTED IN CLARITY, CRAFTED FOR CONNECTION
Let’s take a look at where you are and where you’re headed.
You've put time and energy into building your business, but the experience of joining your team or becoming a new client doesn't reflect that same level of care.
You’ve tried piecing together handouts and presentations on your own, second-guessing every decision, or putting it off altogether because the process feels overwhelming.
You want every person who enters your business to feel welcomed, informed, and confident they made the right choice.
You want the process to feel effortless on your end and meaningful on theirs.
And you want materials that reflect the care and quality you put into everything else.
You're ready for an onboarding experience that finally feels as intentional and professional as the business behind it.
That’s where this work begins.
Here’s how we’ll work together.
A simple, supportive process designed to bring clarity to every corner of your business.
Identify the Gaps
We’ll begin by finding what’s missing so your process feels connected and true to your brand.
Design with Intention
From visuals to strategy, every choice serves a purpose and is crafted to welcome new team members and clients.
Deliver with Ease
You'll walk into every onboarding feeling prepared with materials that make a lasting impression.
Services designed to support your next step.
Each offering is designed to meet your business where it is — and give every person who enters it the experience they deserve and a process you're proud to share.
The Team Experience
For health and wellness businesses ready to give their staff a better start.
Your new team members will walk in feeling prepared, confident, and genuinely excited to be part of what you've built. You'll receive a complete set of branded staff onboarding materials including your presentation deck, infographics, one-pagers, speaker notes, and a digital hub your team can manage going forward.
This is ideal if your staff onboarding process is overdue for a refresh and you're ready to secure great people in the first 90 days.
The Client Experience
For health and wellness businesses ready to make a lasting impression on every new client.
Your new clients will feel welcomed, informed, and confident they made the right choice from the very first interaction. You'll receive a complete set of branded client onboarding materials including welcome guides, what to expect materials, service overviews, branded intake forms, and more.
This is for business owners who want your client experience to feel as intentional and professional as the services you provide.
The Full Experience
For health and wellness businesses ready to invest in a complete onboarding ecosystem.
Every connection your business makes, inside and out, working together seamlessly. You'll receive the complete Team Experience and Client Experience combined into one cohesive set of onboarding materials built around your brand and designed to retain both the people who power your business and the clients who trust it.
This is ideal if you're ready to invest in a complete onboarding system that reflects the full professionalism of your business.
Want a closer look? I’ve created a guide that walks through my services and process so you can explore when it feels right.
If you’re already feeling ready…
Behind the desk.
I’m Mikayla, the designer behind Mikayla Nicole Design Co.
I work with health and wellness businesses that want their onboarding experience to feel as thoughtful and intentional as the services they provide, not scattered, improvised, or pieced together at the last minute.
My role is to bring clarity to the chaos, create materials that feel supportive rather than overwhelming, and design an onboarding process that makes every person who enters your business feel like they belong there.
I believe the experience of entering a business for the first time should feel like a breath of fresh air. Organized. Thoughtful. Built to support real people running real businesses, and to make it easier for the right people to feel at home the moment they arrive.
This work grew from a genuine belief that first experiences shape everything, and that every business deserves materials that reflect the care and quality behind them.
What you can expect.
A clear, structured process designed to feel supportive from start to finish.
Clear communication
You’ll always know what’s happening, what’s next, and where we are in the process.
A steady pace
No rushing. No pressure. We move intentionally so every deliverable feels purposeful.
Support beyond design
Guidance and reassurance so you never feel like you’re navigating the process alone.
Some questions you may have.
Do I need to have my branding finalized before working with you?
You'll need a basic brand kit including your logo, colors, and fonts, but it doesn't need to be perfect. If your branding is still in progress, that's completely okay. We can talk through the gaps and determine the best approach for your project.
What if I already have some onboarding materials?
That's actually ideal. I can work with what you have and refine what isn't working so you're not starting from scratch unless you need to.
How long does the process take?
Timelines vary depending on the scope of your project. The Team Experience and Client Experience typically take 4 to 6 weeks, while The Full Experience takes 6 to 8 weeks. Before we begin, I’ll walk you through a clear timeline so you know exactly what to expect at each stage.
Do you offer payment plans?
Yes, I do. I believe investing in your onboarding experience should feel supportive, not stressful. We’ll walk through payment options together and choose a plan that feels comfortable before moving forward.
